Reservations
• Fill out the 24/7 Online Reservation Form (Schedule a pick up and drop off 10 hours in advance)
• Call / Text 1(619) 828-3311 and give us your Pickup & Drop Off locations for instant free Quote !
( Mon-Sun 9:00 am - 12:00 am )
• E-mail / FAX the Form to : Reserve@E-TownCar.com / 1-855-485-1251
( Mon-Sun 9:00 am - 12:00 am )
• Call Toll Free 1-855-485-1242 and speak with a representative directly if you need to be picked up sooner
( Mon-Sun 9:00 am - 12:00 am )
Payments and Billing:
• A credit card is required for all confirmed reservations. The card will be pre-authorized 3 hours prior to the scheduled trip with final billing and receipt issued at the drop off point. We accept personal and corporate credit cards.
• We Accept: Cash, Visa, MasterCard, Discover Network and AMEX cards.
Cancellation Policy:
• Cancellations must be the day prior to your scheduled confirmed reservation without charges, otherwise, it will result in a charge equal to 50% cost of the trip.All cancellations must be sent via e-mail to Reserve@E-TownCar.com or calling us, we will reply to you with a cancellation notification e-mail.
• A No-Show fee equal to the trip cost.
• A One-Hour notice from your pick up time for canceling a local-confirmed reservation* without charges.
• We reserve the right to cancel any Service without Refund, If the Operator or the Office feels that the Renter/Party of the Renter is putting the Operator or The Mode of Transportation or The Renter/Party of the Renter in danger of Injury. Or if the Renter/Party of the Renter is in the possession of any Illegal Material or Substance, this service will be canceled without refund. This is without exception. All our vehicles are non smoking vehicles and our drivers conduct themselves accordingly.
• We do not take any responsibility for cancellation fees resulting from mistakes, the weather, double booking or wrong dates or information.
Notes:
* Local Pick-Up reservation are considered anything within a 30 minutes driving distance of SD Airport.
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